Important news, updates, and security alerts

Important Notice about Herring Bank debit card spoofing scam

February 27, 2023

We received a call from a customer notifying us of a scam they fell victim to.

The customer reported that they were talked into buying $600 worth of Walmart gift cards. The phone number the scammer called on was the same phone number that is on the back of our Herring Bank debit cards. 866-348-3435.

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Important Notice about Herring Bank debit card transactions

December 10, 2021

Please be advised of a technical issue causing Herring Bank debit card transactions to not post in a timely manner causing certain Transactions from Nov 26th through Nov 29th to be delayed in posting until Dec 9th.

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The new Herring Bank website is here!

November 18, 2021

A lot has changed with the new website… all to serve you better.

You’ll find the new website to be concise, efficient, but robust enough for you to go as deep as you need to go, without forcing you to endlessly dig to solve your current need.

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Online Banking is getting an upgrade

October 24, 2021

New functionality with a new look-and-feel.

We’re committed to making your banking experience the best we can! On Sunday, October 24, 2021, our online banking experience received an upgrade with a brand new redesign.

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Cybersecurity Awareness Month

October 1, 2021

Cybersecurity Awareness Month continues to raise awareness about the importance of cybersecurity across our Nation, ensuring that all Americans have the resources they need to be safer and more secure online.

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Our Mobile Banking App has been upgraded

June 8, 2021

We are excited to announce a new mobile experience that includes a new modern design an interface, new security feature and settings, biometrics for Android & iPhone users (Touch ID and Face ID), along with the same features and functions you use today, but with an updated user experience.

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Questions about your tax forms?

February 1, 2021

The incorrect 1099 and 1098 tax documents were mailed on January 26, 2021.

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Our COVID-19 response – what this means for you

Last updated: August 18, 2020

Over the past weeks we have taken steps to provide all team members, but especially our front line retail team members with every protective precaution.

Precautions such as, masks, teller line shields, social distancing, team member rotations, hand sanitizer, sanitizer wipes for workstations and equipment, gloves, training and education, etc.

At this point, we feel comfortable that to the best of our ability proper protections are in place that allow us to take the step of opening our lobbies.

In short, it is time to get back to business.

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Fake Calls About Your SSN

February 5, 2019

The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam, the caller says your Social Security number has been linked to a crime (often, he says it happened in Texas) involving drugs or sending money out of the country illegally.

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Popular topics

Staying safe with wi-fi
Staying safe with passwords
Staying safe online
Protect yourself from phishing
Protect your debit card online
Report a suspected fraud

What does Herring Bank do to help protect your account?

We help protect your account by using:

  • Industry standard encryption
  • Multi-factor authentication
  • Timed logoff of your Internet Banking account
  • Fraud scanning

How can I protect myself online?

You can help protect yourself online by:

  • Using unique usernames and passwords on all your internet sites
  • Using a strong password
  • Stay-up-to-date on your software patches and antivirus software
  • Never give out account details unless you are sure of the website

How can I protect myself from fraudsters and scammers?

You can protect yourself from fraudsters and scammers by:

  • Always protect your credit/debit cards.
  • Only use trusted ATM’s or get money back from retailers.
  • Never give out account information over the phone unless you personally initiated the call.
  • If someone asks for your account details over the phone, ask them for a callback number and call them back or go to the company’s website and find a phone number to call.