Herring Bank customers are reporting a suspicious phone call
February 27, 2023
We received a call from a customer notifying us of a scam they fell victim to.
The customer reported that they were talked into buying $600 worth of Walmart gift cards. The phone number the scammer called on was the same phone number that is on the back of our Herring Bank debit cards. 866-348-3435.
The scammer used a tactic known as “spoofing” to make their phone call appear as though it was coming from the bank. Below is another example of a different scam that also involved a scammer spoofing our phone number.
Spoofing is a very common tactic for fraudsters because it’s easy to do and its very effective at tricking people into thinking they’re dealing with a legitimate phone call.
Unfortunately, we can’t prevent scammers from spoofing our phone numbers.
Please take special care and remember that…
- Herring Bank will never request you to purchase gift cards.
- Herring Bank will never request you to provide your entire card number for verification purposes.
- Just because a phone call appears to come from the Herring Bank, it could be a fraudster “spoofing” our phone number.
- If you suspect you may be dealing with a fraudulent call, you should immediately hand up and contact your local branch.
We take the security of your account very seriously and have deployed several different strategies to protect your account.
Herring Bank will never call and ask you for any account information. If you receive a call asking for details about your account do not provide any information. Hang-up and call us at 866-348-3435 and speak to a representative.