Last updated: August 18, 2020

We’re here and ready to help

Over the past weeks we have taken steps to provide all team members, but especially our front line retail team members with every protective precaution.

Precautions such as, masks, teller line shields, social distancing, team member rotations, hand sanitizer, sanitizer wipes for workstations and equipment, gloves, training and education, etc.

At this point, we feel comfortable that to the best of our ability proper protections are in place that allow us to take the step of opening our lobbies.

In short, it is time to get back to business.

All lobby doors will be opened and customers will not be screened.

With the protections that have been provided, the wearing of masks is optional and not required. If you are wearing a mask, we may ask you to lower your mask for identification purposes.

Bank at home with these options

Take advantage of online bill paying, true financial management tools, 24/7 access, and fund transfers.

We’re temporarily changing our branch operations

Our branches will remain open during regular hours. While some of our lobbies remain temporarily closed and restricted to appointments only, our drive-ups are open to service your banking needs.

Altus, OK – 721 N Main St
Lobby open by appointment

Altus, OK – Walmart  2500 N. Main
Temporarily Closed

Amarillo, TX -2201 Civic Circle
Returned to normal operating hours and procedures

Amarillo, TX – 400 S Pierce
Returned to normal operating hours and procedures

Amarillo, TX – 5807 SW 45th Avenue
Returned to normal operating hours and procedures

Azle, TX – 108 Industrial Ave
Lobby open by appointment

Clarendon, TX – 123 Kearney St
Returned to normal operating hours and procedures

Colorado Springs, CO – 3110 N Nevada
Returned to normal operating hours and procedures
Drive-thru hours: 8-5 (M-F)

Grand Prairie, TX – 2317 Belt Line Rd
Lobby open by appointment

Seymour, TX – 323 N Main
Lobby open by appointment

Vernon, TX – 1900 Pease St
Returned to normal operating hours and procedures

Vernon, TX – 4102 Wilbarger
Returned to normal operating hours and procedures

Home lending customers

If you are unable to make your payment due to COVID-19 related hardships, we’re here to help . To request this assistance, contact your loan officer.

Small business customers

Herring Bank is an approved SBA Lender and here to help guide you through SBA programs that might assist you in your financial business plans.

You can visit for more information about programs or contact your loan officer at Herring Bank.

What else you should know

We continue to clean our branches, including ATM screens and keypads with EPA-approved disinfectants.

We’re following CDC guidance and asking customers who plan to come into our branches to please:

  • Take your temperature before coming into the lobby.
  • Stay home and reschedule your appointment if you are sick or are showing symptoms.
  • Maintain a minimum distance of at least 6 feet from others.
  • Clean your hands often and avoid touching your eyes, nose, and mouth with unwashed hands.

Protect yourself from scams.

We will not contact you and then ask for confidential information over the phone or through emails – such as your name, password, PIN or other account information.

See how else you can protect yourself from COVID-19 related scams. Click here to learn more >>


The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, was signed into law in March 2020. Herring Bank responded appropriately and in accordance. If you wish to view our previously published CAREs act website pages that we had originally released, you can do so here.